Ernesto Diaz

Ernesto Diaz is a seasoned customer success and renewal sales professional with extensive experience in managing enterprise customer accounts across EMEA, particularly in Spain, Italy, and Portugal. Currently serving as a Customer Success Manager at Keeper Security, Inc., since September 2025, Ernesto focuses on contract renewals and customer satisfaction. Prior roles include Renewal Sales Manager positions at Trellix and ME, where responsibilities included overseeing the renewal cycle and upselling services. Ernesto's earlier experience at Dell Technologies involved delivering remote technical support and managing service queues, alongside roles at SHRW, LLC in customer support and sales. Ernesto holds a Bachelor of Technology degree in Audiovisual Communications from EMAV.