Stephanie Alexander is a skilled Customer Support Engineer currently employed at Keepit since December 2023. With extensive experience in technical support roles, Stephanie previously worked at Kibo Commerce from August 2017 to November 2023, where responsibilities included utilizing tools like Zendesk, Salesforce, Confluence, and JIRA for ticket management and custom SQL report creation. Career progression includes various positions at Jersey Mike's Subs, Omnitracs, Convergys, A#1 Air & Appliance, Church's Chicken, Henry Schein, and ExpressMedicalSupplies.com, highlighting expertise in customer service, technical support, and software solutions. Stephanie holds an Associate of Arts and Sciences degree in Web Page, Digital/Multimedia, and Information Resources Design from ECPI University.
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