Michelle Thavasi

Director of Customer Sucess at Keepme.ai

Michelle Thavasi has extensive experience in various management roles. From 2007 to 2012, they worked as a Management Executive at Fidgets Pte Ltd, where they focused on business development, finance, and HR. In 2007, they joined Vanda Sports Group as a Management Executive and Sports Coach, overseeing various departments and sales performance. From 2009 to 2019, they took on additional roles at Vanda Sports Group Pte Ltd, pioneering the finance and HR department and managing employee performance and development. From 2014 to 2019, they served as the Director of Operations for Vanda Group Pte Ltd, consolidating businesses and ensuring profitability. Currently, they hold the position of Director of Customer Success and Operations at Keepme.ai, where they utilize AI to provide insights and tools for member retention and sales optimization in the health and fitness industry.

Michelle Thavasi holds a Bachelor of Arts (BA) degree in Business Administration and Management, General from Edinburgh Napier University. Additionally, they obtained a certification in Fathom Advisor from Fathom Certification in August 2021. No specific start year or end year for their education at Edinburgh Napier University is provided.

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Timeline

  • Director of Customer Sucess

    June, 2022 - present

  • Director of Operations

    September, 2019