Joanne Kelly has a diverse professional background spanning multiple sectors, including fashion design, retail, and customer service. Beginning a career as a Fashion Designer at House of Lerose PLC, Joanne progressed to Head Designer at Modeteam International, where responsibilities included designing clothing ranges and liaising with manufacturers. Transitioning to the retail sector, Joanne served as a Personal Shopper at Debenhams and later as a Senior Sales Negotiator for Rickards Chartered Surveyors, where skills in customer communication and sales management were honed. In subsequent roles as Sales Progressor at Cussins Ltd and Customer Liaison Lead at Dere Street Homes Ltd, Joanne developed expertise in client relations, contract exchange, and issue resolution. Currently, Joanne is the Customer Liaison Manager at Keepmoat, continuing to leverage a strong background in customer care and project coordination. Educational qualifications include a Bachelor's degree in Fashion and Fabric Consulting from Northumbria University.
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