Satu Pitko has a diverse background in customer service and a strong academic foundation in human geography. Experiences include a trainee position at the European Forest Institute in 2007 and roles at Elisa from May 2005 to December 2007 as a Customer Advisor. Satu further developed skills in customer service at Kela from November 2008 to January 2018, where responsibilities included both Customer Service Officer and Customer Service Coordinator. Education was obtained at the University of Eastern Finland, culminating in a Master of Social Sciences degree in 2012.
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