Robert Rice

Robert Rice is a skilled Cyber Security Analyst and IT support professional with extensive experience in the technology field. Currently working at Kenco Group since January 2019, Robert has developed and implemented effective patch management processes, significantly improving the company's system health metrics. Previous roles include Technical Support Analyst at Sears Home Improvement Products, where malware policies were created, and inventory management was established for multiple offices. Robert also gained experience in classroom PC setups and technical support during internships at New Horizons Computer Learning Center and Ellucian. Early career support roles at CenturyLink involved troubleshooting and managing various telecommunications and network issues. Educational credentials include certifications in A+, Network+, Security+, Microsoft MTA, and Cyber Security from New Horizons and Cybrary.