E Baker

E Baker is a highly skilled customer service professional with extensive experience in retail management and operations. Currently serving as a Customer Care Specialist at Kendra Scott since November 2023, E Baker excels as the top performer in CSR metrics and effectively resolves customer inquiries while enhancing overall customer experience. Prior roles include Associate Store Manager at J.Crew Factory and Assistant Manager of Operations at lululemon, where E Baker demonstrated strong leadership in multi-unit management, team development, and achieving sales targets. Previous experiences also encompass a Sales Manager position at David's Bridal and roles at Sephora and Michael Kors, showcasing a consistent track record in driving sales performance and maintaining high operational standards. E Baker is pursuing an Associate of Arts and Sciences in Business Analytics at Wake Technical Community College, having previously earned a Bachelor of Fine Arts in Musical Theatre from Millikin University.