Eddie K

Senior Customer Service Manager at Kent Engineering & Foundry

Eddie K has had a diverse work experience. Eddie started their career as a Technical Officer at 3 in 1998 and worked there until 2004. Following that, they worked as a Field Test Engineer at First Telecom (H.K.) Limited in 2004. Eddie then joined HTC in 2005 as a Senior Country Service Manager, where they stayed until 2016. Currently, they are working at KEF since 2016 as a Senior Customer Service Manager.

Eddie K has a diverse education history. Eddie obtained a Master of Arts in Christian Studies from The Chinese University of Hong Kong from 2017 to 2019. Prior to that, they pursued a Master of Arts in Operations and Supply Chain Management from City University of Hong Kong between 2005 and 2008. Eddie holds a Bachelor of Science in Computing and Information Systems from the University of London, which they earned from 2001 to 2005.

In addition to their formal education, Eddie K has also obtained several certifications. Eddie completed a course on Problem Solving Techniques at LinkedIn in June 2020. Furthermore, they have completed courses on Artificial Intelligence Foundations: Machine Learning, Serving Customers Using Social Media (in 2016), Strategic Thinking, and Leadership Foundations: Leadership Styles and Models at LinkedIn as well.

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Timeline

  • Senior Customer Service Manager

    February, 2016 - present