Neha Agarwal

Neha Agarwal has a diverse work experience spanning different industries. Neha is currently the Head of global CRM Strategy and Data Analytics at KEF | Kent Engineering & Foundry since June 2023. Prior to this, they worked at AIA from July 2021 to September 2022 as the Senior Manager / Head Of Group Customer Engagement Strategy at AIA Vitality. Before that, Neha held various positions at DFS Group Limited, including Head Of Customer Lifecycle Marketing & Marketing Automation from July 2018 to August 2020, and Manager, Marketing Automation & Digital Campaigns from November 2014 to July 2018. Neha also worked at Genesis Luxury as the Manager CRM and Digital Marketing for Jimmy Choo, Bottega Veneta, and Armani from December 2010 to May 2013. Neha started their career at Fashion and You as an Assistant Manager, Digital Marketing from December 2009 to November 2010. Neha also had a role in Corporate Sales & CRM at Genesis Luxury from July 2008 to December 2009.

Neha Agarwal began their education in 2005 at Jesus and Mary College, where they pursued a Bachelor of Arts Honors degree in Sociology. After completing their undergraduate studies in 2008, they went on to pursue higher education. In 2013, Neha attended The University of Hong Kong, where they obtained a Master of Business Administration (MBA) degree. During the same year, they also studied at London Business School, completing another MBA degree. In 2019, Neha furthered their education by enrolling in a certificate course on Business Analytics - From Data to Insights at The Wharton School.