Fidy R. is currently a Product Owner and Functional Expert at Groupe Keolis, specializing in ERP and user support management. They previously served as a Team Leader at EDF, where they managed a service desk team and oversaw incident resolution and technical support. Fidy R. has extensive experience in SAP support, having worked in various capacities for EDF and other companies. They hold a degree in computer programming from Université Pierre et Marie Curie and have completed several specialized SAP modules.
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