Steph Edwards is an accomplished professional with extensive experience in customer success and sales management. Currently serving as Customer Success Director and Customer Success Learning Specialist at Kepler Analytics, Steph is focused on developing a training platform to enhance customer experiences in the retail sector. Previously, at PANDORA A/S, Steph held roles as Divisional Sales Manager and Regional Sales Manager, leading teams and ensuring excellent customer service across numerous retail accounts. At Betts Group Pty. Ltd., Steph made significant contributions as Learning and Development Manager, launching an online training platform and facilitating transformational changes within the organization. Steph's educational background includes a Bachelor of Business in HR & Management from the University of Newcastle and a Certificate IV in Training & Assessing from First Choice Training.
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