Alison Perkins is a seasoned SaaS Customer Success Leader known for driving growth and retention through seamless onboarding processes. With experience at companies like Sharesies, where they served as Client Success Lead, and as the Co-Founder of Orchestra, Alison excels in building strong customer relationships and developing high-performing teams. They are currently the Head of Customer Success at Kernel, focusing on creating intuitive, AI-powered customer experiences. Alison holds a Bachelor's degree in Science and has completed various leadership and editing programs, continually enhancing their skills in operational excellence and customer success. In addition to professional pursuits, Alison is also an avid cave diver and underwater photographer.
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