Chastity Percell currently serves as Customer Success Lead at Ketch since December 2023. Previously, Chastity held various leadership roles at Alation from February 2019 to December 2023, including Sr. Manager of Account & Renewal Management, where a global account management function was established, and Manager of Customer Success Management for the East Region, overseeing a book of business valued over $20 million in ARR. Prior experience includes positions at Collibra, where Chastity was involved in customer engagement and advocacy initiatives during Series D funding, and at STEALTHbits Technologies, where responsibilities included revenue expansion as the first Customer Success Manager. Early career roles included account management at AvePoint Public Sector and Cospack America Corp., providing a foundation in customer relations and cross-functional collaboration. Chastity holds a Bachelor’s degree in Business Administration with a concentration in Marketing from Monmouth University and a Certificate in Management Essentials from Harvard Business School Online.
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