Tim Brodeur

Tim Brodeur is an experienced professional in customer success and delivery management, currently serving as the VP of Success & Delivery at Ketryx since September 2025. Previously, Brodeur held the position of VP of Customer Success at Causaly, overseeing global strategy and operations. At Benchling, Brodeur was the Global Head of GxP Solutions, driving customer engagement for a GxP product offering and building the Customer Success Management function to serve over 1,000 biotech organizations. Brodeur's background also includes leadership roles at Veeva Systems, HealthWyse, PatientKeeper, Outcome, and MEDITECH, focusing on customer success, product management, and implementation consulting. Brodeur earned a Bachelor of Arts in English from the University of Massachusetts Amherst.