James Millard is the Vice President of Services at Kev Group, where they oversee the Implementation, Training, Knowledge, Support, and Professional Services teams. With over 20 years in customer-enablement roles, James has a proven track record of enhancing customer experiences within large-scale organizations. Previously, James held various leadership positions at D2L, where they significantly improved customer satisfaction and operational efficiency. Additionally, they cultivated key client relationships during their tenure at BlackBerry, playing a vital role in aligning customer goals with product offerings. James continues to leverage their expertise in strategic planning and team management to drive client success and innovate service delivery.
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