Jackie O'neil

Jackie O. is a seasoned IT Business Analyst with extensive experience in business process improvement, project management, and system implementation across various industries. Currently serving as a Sr. IT Business Analyst at Apprentek Inc, Jackie O. is involved in the implementation of the RIMAS Manufacturing ERP System and documentation of process maps. Previous roles include significant contributions at Centric Consulting, Tentek, Inc. as a contractor at Marathon Petroleum, IBM - Truven, and others, where Jackie O. excelled in gathering requirements, managing user support, and coordinating technical projects. Educational credentials include an MBA and a Graduate Certificate in Organizational Development from Bowling Green State University, along with a Bachelor’s degree in Business Administration with a specialization in Management Information Systems.