Tom Raper

Tom Raper has extensive experience in the software and technology industry, with a focus on project management and enterprise resource planning (ERP) solutions.

Tom started their career at Lighthouse Group/IS Group, where they served as a Business Owner, Vice-President, and CTO. In this role, they specialized in project accounting and custom database solutions for businesses, overseeing the installation and support of ERP systems and infrastructure services.

Tom then joined Changepoint, where they held multiple roles over a span of 10 years, including Product Specialist, Field Enablement, Product Management, Technical Trainer, and Sales Engineer. In this position, they gained experience in selling and supporting SaaS and on-premise Project Portfolio Management (PPM), Enterprise Portfolio Management (EPM), ITPPM, Professional Service Automation (PSA), and Business Intelligence (BI) solutions. Tom also trained and mentored sales representatives and consultants on best practices and techniques for selling and demonstrating enterprise software solutions.

Next, they worked at SYSPRO USA as a Product Solutions Engineer, providing technical sales support to mid-market manufacturing and distribution customers. Tom was involved in software product installation, configuration, administration, and demo content creation.

Currently, they are a Director at KeyedIn Solutions, Inc., where they are responsible for CX Solutions Consulting, Product Solutions, and Product Management. Tom works closely with the Product and Development teams to plan, define, and design features and functionality for the company's Project & Portfolio Management and Professional Services Automation solution. Tom also conducts product demonstrations, presents at webinars and conferences, supports marketing efforts, and collaborates with various teams to match customer requirements with product functionality.

Throughout their career, Tom Raper has proven expertise in sales, training, customer success, and product management. Tom has a strong background in enterprise software sales, partner channel support, and onboarding new employees and partners globally. Tom has designed and presented sales, training, and marketing content, created customer communications, and developed eLearning and LMS content for sales, marketing, and product training. Additionally, they have experience in strategic planning, software installation and configuration support, vendor relations, and designing dashboards and reports using reporting platforms.

Tom Raper's education history includes a Bachelor of Business Administration (B.B.A.) degree in Computer/Information Technology Administration and Management from Concordia University Irvine. The specific years of enrollment are not provided.