Ahmed Hassan is an accomplished professional with a robust background in global customer support and technical services. Currently serving as the Senior Director of Global Customer Support at Keyfactor, Ahmed has previously held key positions including Global Customer Support Director at Onfido and Global Technical Services and Support Director at Sage. Prior experiences span roles at OpenText, Tangoe, Verizon Business, Vodafone, and British Council Egypt, demonstrating expertise in managing service delivery, leading international teams, and providing technical support for complex systems. Ahmed holds a B.Sc. in Electronic Communications from Menoufia University, gained from 1998 to 2003.
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