Josh Dunham

Josh Dunham is an accomplished professional with extensive experience in technical support, data management, and operations across various industries. Currently serving as the Director of North America Support at Keyfactor since November 2018, Dunham leads a team dedicated to delivering world-class customer service and data center support. Previous roles at Keyfactor include Tier 2 Support Engineer and Manager of Data Center Support, where responsibilities encompassed team oversight and operational excellence. Prior to Keyfactor, Dunham held significant positions at Asurint, Harley-Davidson Motor Company, and Urban Science, along with a background in the United States Air Force where leadership roles included overseeing communications for multiple squadrons. Dunham holds a Bachelor's degree in General Engineering from the United States Air Force Academy and a Master's degree in Computer/Information Technology Administration and Management from Webster University.