Faye Lily Holder

Faye Lily Holder is a seasoned professional in customer success and e-commerce management, currently serving as the Managed Helpdesk Support Manager for Keyloop in the Middle East since March 2025. Prior to this role, Faye worked as a Customer Success Manager for the Automotive Transformation Group from March 2021 to March 2025, focusing on delivering automotive e-commerce solutions through the NetDirector® software platform. Faye's experience also includes serving as the E-commerce Client Services Manager at Redbox Digital MENA, where responsibilities involved managing digital and omnichannel commerce solutions for major global brands. Prior positions include E-commerce Client Manager and Account Executive at Inviqa, an integrated creative agency role at Communicator London, and internships at Detail Management and Investec, where Faye gained valuable experience in social media marketing and online marketing strategies.