Jeffrey Almond is a seasoned technology professional with extensive experience in quality assurance, software development, and technical support. Currently serving as a Senior Quality Assurance Engineer at Genpact since April 2023, Almond previously worked as a Developer at CDK Global, contributing from January 2018. Prior roles include Quality Assurance Tester at PowerSchool Group LLC, where responsibilities encompassed SQL database testing, problem-solving, and customer training. Earlier experience includes various business system analyst positions at Sallie Mae, where Almond focused on operational issues across finance, reporting, and origination departments. Additional roles include technical support at Cyber Sytes, Inc. and supervisor responsibilities at Miracle Strip Amusement Park, complemented by a solid foundation in technical support and web design from ISIS Software Development. Almond holds an Associate of Science degree in Computer Programming & Systems Analysis from Gulf Coast State College.
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