Miriam Gurrieri is an experienced professional with a strong background in application support, customer service, and team leadership across various industries. Currently serving as a Layered Application Support specialist at Keyloop since November 2023, Miriam excels in meeting and exceeding key performance indicators and implementing initiatives for team improvement. Prior roles include Web Client Services Analyst at Q4, where Miriam managed client website compliance and support, and Team Lead at Saint Espresso, overseeing staff performance and training. With a solid foundation in sales and client success from positions at SecuriTech Ragusa and Euphorium, along with freelance translation experience and front desk roles, Miriam's diverse skill set is further enhanced by ongoing education in Cyber Security and Project Management.
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