Nikki Cook is an experienced IT professional currently serving as Senior Manager of IT Service at Keyloop since March 2024. Previously, Nikki held various managerial positions at The Openwork Partnership from August 2020 to March 2024, including Software Development Manager and Application Support Manager. Nikki's tenure at Sophos from March 2015 to July 2020 involved roles such as Senior Manager for Global IT Service Operations and IT Services for both EMEA and the UK&I regions. Earlier career experiences include IT Service Delivery Manager and IT Service Desk Team Leader at Micheldever Group, Service Desk Analyst at Arval United Kingdom, Service Desk Administrator at Computer Center, and Telecommunications Operator in the Royal Air Force.
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