Pamela P.

Pamela P. is a skilled professional with extensive experience in application support and operational readiness, currently serving as an IMS Application Support Analyst at Keyloop since November 2019. Pamela has effectively progressed cases to resolution while fostering collaboration among team members and departments. Previous roles include Operational Readiness Analyst, where product launches and enhancements were coordinated, and Application Support Analyst, focusing on complex software issue resolution and training skills development. With prior experience at Medtronic as an HCP Event Coordinator, Expedia as a Fraud Analyst, and Amazon as a Senior Fraud Investigation Specialist, Pamela brings a strong background in risk management and customer service. Educational qualifications include a Master’s degree and a Bachelor’s degree in International Relations and Diplomacy from Università di Napoli L'Orientale.