Pratyusha Pallapothula

Pratyusha Pallapothula is a seasoned professional with extensive experience in product support and customer success. Currently serving as a Senior Product Support Analyst at Keyloop since May 2022, previous roles include International Analyst at Keyloop and Transaction Risk Investigator at Amazon from April 2021 to May 2022. Prior to Amazon, Pratyusha held the position of Customer Success Manager at ekincare and Froogal.ai, focusing on client management, customer retention, and loyalty strategy. Early career experience includes roles as a Talent Acquisition Executive and Management Intern, where skills in recruitment, scheduling interviews, and customer satisfaction were developed. Pratyusha holds a Bachelor of Technology in Electronics and Instrumentation Engineering from VNR Vignana Jyothi Institute of Engineering and Technology, graduated in 2019, and attended Oxford Grammar School in India.