Simon Newell

Simon Newell is a dedicated professional with extensive experience in customer support and application services. Currently serving as a Customer Support Analyst at Keyloop since January 2024, Simon effectively manages case resolutions by leveraging available resources and personal knowledge. Previously, Simon worked as an Application Support Specialist at ASE Global, focusing on logical problem management and root cause analysis. Simon's background includes a role as a Business Systems Support Analyst at Ford Retail Group, where excellent customer service was emphasized while supporting ADP Autoline. Additionally, Simon has held various technical support positions at Lookers PLC and VBA Limited, along with early supervisory experience at Ramada Jarvis Bolton Hotel. Simon holds a degree in Business Information Systems from Bolton University and has completed advanced IT qualifications.