JB

Jonathan B.

Director Of Customer Experience at KeyMe Locksmiths

Jonathan B. has been working in the professional world since 2004. Theirfirst role was as a Store Manager for Blockbuster. Jonathan then moved to CubeSmart in 2010, where they served as an Area Manager, managing profit and loss and training subordinates. In 2015, they worked for both IKEA Group as a Front Line Assistant Manager and LifeStation, Inc. as a Call Center Operations Manager and Customer Service Supervisor. In 2020, they took on the role of Manager, Operations at Verisk. Most recently, in 2021, they became a Youth Basketball and Baseball Coach for South Plainfield Youth Sports, and in 2022 they were appointed Director of Customer Experience at KeyMe Locksmiths.

Jonathan B. has a Bachelor of Business Administration (B.B.A.) in Business Administration and Management, General from Western Governors University, obtained between 2013 and 2015. Jonathan also has an Associate's degree in Liberal Arts and Sciences/Liberal Studies from Union College - NJ, obtained between 2006 and 2008. Jonathan B. has also obtained several certifications from LinkedIn, such as SQL for Non-Programmers (October 2021), Entrepreneurship Foundations (May 2021), Data Fluency: Exploring and Describing Data (April 2021), Learning Data Analytics (April 2021), Statistics Foundations: The Basics (April 2021), Leadership Mindsets (January 2021), Managing Technical Professionals (January 2021), Customer Service: Managing Customer Expectations (December 2020), as well as a CompTIA Project certification from CompTIA (May 2015).

Links

Previous companies

Verisk Analytics logo
CubeSmart logo
IKEA (Ingka Group) logo

Timeline

  • Director Of Customer Experience

    February, 2022 - present