Esther Pham

Esther Pham is an experienced professional with a diverse background in technical support, customer service, and management across multiple industries. Currently serving as a Senior Technical Support Engineer at KeyShot since April 2023, Esther manages support cases using the Freshdesk ticketing system and leads troubleshooting sessions with customers via Microsoft Teams. Previously, tenure at WIRIS included roles such as Technical Support Specialist and Customer Service Manager, focusing on case management and team leadership. Esther’s career began in customer service and telemarketing at SPROUT HEALTHY VENDING, LLC, and involved graphic design and accounts payable roles at Artwise and BTIG, respectively. Educational credentials include a BA in Molecular and Cell Biology from the University of California, Berkeley, and additional studies at the Academy of Art University.