Farrah Wells is an experienced Business Process Analyst at Keysight Technologies since May 2017, with a background in customer service and operations management. Previous roles include HR Record Specialist at Douglas County School District, and Operations Manager at IntelliSource, where accomplishments included managing the launch of a 100-person customer contact center and developing training programs. Additional experience at Agilent Technologies included serving as a Super User, where Farrah enhanced agent support and identified training opportunities, and as a Customer Service Representative, where skills in training and mentorship significantly improved service efficiency and team performance.
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