Olivia Briggs has diverse experience in customer service and beauty consultancy. At SEPHORA from March 2012 to June 2014, Olivia served as a Beauty Studio Captain and Personal Beauty Advisor, specializing in makeup, skincare, hair care, and fragrance while enhancing client experiences. From May 2012 to April 2014, Olivia worked at Starbucks as a Barista and Barista Trainer. Following this, Olivia contributed to Keysight Technologies from November 2017 to August 2019 in various roles, including Customer Service Representative and Logistics Representative, focusing on customer assistance and logistics optimization. Most recently, Olivia served as a Customer Account Executive at Head Choice Inc from September 2019 to March 2020, concentrating on e-commerce growth and order fulfillment. Olivia holds an Associate of Arts degree in Communication and Media Studies from Pikes Peak Community College, earned between 2007 and 2011.
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