Emily Rivera is a seasoned operations specialist with extensive experience in business operations and client management. Currently serving as a Sr. Operations Specialist at Kforce Inc since March 2020, Emily oversees operations for over 60 clients across diverse markets, supporting a consultant headcount exceeding 300. Prior experience includes roles as a Field Operations Coordinator, Operations Lead at Living Spaces Furniture, and Service Banker at Bank of the West, where Emily effectively enhanced operational efficiencies, generated critical reports, and maintained high customer satisfaction ratings. Emily's foundational experience began as a waitress at Lao Tae, where service excellence contributed to increased customer loyalty. Emily holds a Bachelor of Business Administration from Cal State East Bay and an Associate of Arts and Sciences from Chabot College.
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