Otis Smith

Otis Smith is an experienced Desktop Support Consultant with a strong background in workstation assembly, implementation, and support across multiple organizations. Currently employed at Kforce Inc since January 2016, responsibilities include managing the disconnection and reconnection of over 150 user workstations during office relocations. Previous roles include serving at eBryIT, Inc., where workstation configurations and hardware upgrades were the focus, and as a Field Service Technician at Next Level Development, where customer satisfaction and equipment servicing were key priorities. Otis has also held positions at TEK Systems, SA IT Services at Bank of America, and various roles involving desktop support, migration, and troubleshooting in diverse environments. Otis's educational background includes studies at the Computer Institute in Carson, CA, and Kennedy King College in Chicago, IL.