Heather Hicks is a seasoned professional with extensive experience in Salesforce administration, business analysis, and marketing analytics. Currently serving as a Senior Salesforce Administrator/Business Analyst at Khoros since June 2018, Heather previously held roles at Spredfast, Volusion, LLC, ProspX, and Resources Global Professionals, among others. Notable achievements include developing advanced Salesforce functionalities, optimizing marketing automation systems integration, and leading data analysis and reporting initiatives across various organizations. Holding a BBA in Management Information Systems from The University of Texas at Austin and a BA in Economics from Rhodes College, Heather combines technical expertise with a strong analytical foundation.
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