Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.

Software

Khoros

Khoros' headquarters in Austin, TX, United States

The Portland office focuses on digital engagement solutions and technical consulting to enhance client interactions.

Portland

This department focuses on ensuring system reliability and performance through engineering practices and standards.

Reliability Engineering

The Engineering and Technical Team at Khoros is responsible for developing and maintaining the software that powers the company's digital care and engagement solutions. This diverse group of engineers and managers collaborates on creating innovative features, enhancing system reliability, and ensuring seamless integration of Khoros' platform, enabling brands to effectively manage digital conversations and foster lasting customer relationships. Their expertise spans various areas, including software development, technical support, product management, and community strategy, all aimed at delivering a robust and efficient user experience.

Engineering and Technical Team

This department focuses on the design, development, and maintenance of software applications and systems.

Software Development

The Leadership Team at Khoros drives the strategic vision and operational excellence of the company, ensuring alignment across all departments to enhance digital customer engagement solutions. Comprising key executives from legal, product, technology, sales, and marketing, they collaborate to innovate Khoros' platform, optimize performance, and foster brand loyalty for clients. By leveraging their diverse expertise, the team aims to maintain Khoros' position as a leader in digital care and community management.

Leadership Team

The Marketing and Communications Team at Khoros is responsible for crafting and executing strategic marketing initiatives that promote the company’s digital care and social media software solutions. They focus on building brand awareness, generating demand, and enhancing customer engagement through innovative content, integrated campaigns, and community management. By leveraging data-driven insights, they aim to strengthen relationships with existing clients and attract new ones, ultimately driving growth for Khoros and its global clientele.

Marketing and Communications Team

The Sales and Business Development Team at Khoros is responsible for driving revenue growth by building strategic partnerships and expanding the customer base. This team engages with prospective clients, communicates the value of Khoros' solutions, and collaborates with cross-functional teams to ensure the successful delivery of services that enhance customer relationships and brand loyalty. By leveraging industry expertise and insights, they work to position Khoros as a leader in digital engagement solutions.

Sales and Business Development Team

The Customer Success and Support Team at Khoros is dedicated to ensuring that clients maximize the value of the Khoros platform through proactive engagement and tailored support. This team, composed of Customer Success Managers and technical support experts, provides guidance, resolves issues, and fosters deep relationships with clients to enhance their digital engagement strategies and drive brand loyalty. With a focus on both technical assistance and customer insights, they play a crucial role in helping brands navigate their digital transformation journey.

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Other teams

Engineering and Technical Team

Software Development

Leadership Team

Marketing and Communications Team

Sales and Business Development Team

Customer Success and Support Team