John Saffer

John Saffer is an experienced Desktop Support Technician with a robust background in providing technical support to diverse clients across multiple organizations, including Kiewit and Insight Global, since 2023. Proficient in both deskside and remote assistance, John has consistently demonstrated the ability to respond to service tickets promptly, troubleshoot technical issues, and document resolutions effectively. A Dell Certified Technician, John has expertise in various applications such as Service Now, SCCM, and O365. Education includes an A+ Certification in Information Technology from Arapahoe Community College and a High School Diploma from Our Lady of the Rosary. Throughout a career spanning over a decade, John has prioritized exceptional customer service while maintaining professional relationships and organizational efficiency.