Dean Otley is an experienced Premier Support Manager at Kinaxis since September 2020, specializing in agile decision-making in integrated business planning and digital supply chain management. Prior to this role, Dean served as a Service Delivery Manager and Service Team Lead at BAE Systems Applied Intelligence from March 2013 to September 2020. Dean's extensive background includes over a decade at CPP Group plc, where roles ranged from Application Support Team Leader to Trainer/Junior Analyst Programmer, contributing to the management of support teams, mentoring, and system development. Dean's educational background includes an HNC in Computing from York College and a degree in Design Technology and Management Studies from University of York St John.
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