Rob Rathwell, FCXP (CX-I), is a seasoned customer success executive with 25 years of experience in leading innovative solutions and cross-functional teams. Currently serving as the Global Account Director at Kinaxis, they have previously held significant roles such as Vice President of Customer Success at Coveo and Vice President of Global Customer Success at Kinaxis. Rob has demonstrated expertise in customer engagement, project management, and risk mitigation, making them a valuable advocate for customer outcomes. Additionally, they have contributed as an Advisory Board Member for TSIA, helping to address critical industry trends and opportunities. Rob holds a degree in Architectural Technology from Algonquin College.
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