Robert Lockwood is an experienced IT professional currently serving as the Premier Support Manager at Kinaxis since June 2022. Previous roles include Service Desk Manager at INVAR Technologies Inc., Help Desk Team Lead at Navisite, and Support Manager positions at Netlogic Computer Consulting and SBT Partners, among others. Expertise encompasses team management, service desk operations, SLA compliance, and IT infrastructure management, including Azure and Office 365 tenant administration. Robert has a strong track record of process improvement, training and mentoring staff, and ensuring high-quality service delivery to clients. Robert holds a Bachelor of Science in Finance from Bentley University.
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