Ruby Cumarasamy

Ruby Cumarasamy has extensive experience in customer support and technical roles, currently serving as Manager of Customer Support at Kinaxis since August 2015, where previous positions included Team Lead and Tier 2 Service Operations Analyst. Prior to Kinaxis, Ruby worked at IBM from May 2008 to April 2015 as a Problem Resolution Analyst, providing support for IBM Cognos Analytic Applications and collaborating with product management and development teams. Ruby's career began at Cognos from May 1999 to April 2008 as a Technical Analyst, offering dedicated support to key clients. Earlier roles include Oracle Database Administrator at GasTOPS and Account Administrator at Zurich Canada. Ruby pursued education at Carleton University and York University, and holds a high school degree from Chundikuli Girls College.