Shaun Mackenzie is an experienced professional in the technology support and operations field, currently serving as a Premier Support Manager at Kinaxis since March 2022. Prior to this role, Shaun held positions at Kinaxis as a Service Operations Analyst from September 2019 to June 2020 and worked at SolarWinds N-able as a Senior Technical Support Representative from March 2016 to July 2019. Additional experience includes serving as a Systems Integrator at Grade A from October 2013 to February 2016, a Help Desk Analyst at Coller Capital from November 2010 to August 2013, a Service/Helpdesk Analyst at City University London from March 2010 to September 2010, and a Help Desk Analyst at Notting Hill Housing Trust from September 2009 to March 2010.
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