Vikas Bawa is an experienced professional specializing in customer service and service delivery, currently serving as a Premier Service Manager at Kinaxis since March 2022. With a background as a consultant since January 2017, Vikas partners with organizations to enhance customer experience across various teams. Previous roles include Senior Manager of Production Support at OpenText, Service Delivery Manager at BAE Systems Applied Intelligence, and Delivery Lead at CAA Club Group. Vikas also held managerial and technical support positions at WinMagic, Spectrum Health Care, NetIQ, PlateSpin, and VMC (Microsoft EPS). Educational accomplishments include certifications in Lean Six Sigma, ITIL, and Microsoft technologies.
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