Yaser Nadeem is a Technical Product Specialist at Kinaxis since January 2019, specializing in leading the resolution of escalated technical issues and analyzing server performance across various platforms. Previous roles at Kinaxis include Senior Technical Support Analyst, where Yaser ensured compliance with SLAs and maintained system reliability, and Technical Support Analyst, providing routine administration and issue resolution. Prior experience includes serving as a VISA Client Support Officer at TD, where Yaser excelled in customer engagement and sales, and as an Engineering Technologist at Harris Corporation, contributing to Air Traffic Control systems. Yaser's earlier role as a Technical Support Specialist/Product Trainer at Loadlink Technologies involved training customers and providing technical support across multiple software platforms. Educational qualifications include an Advanced Post Secondary Degree in Electronics Engineering Technology from Centennial College.
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