Amy P. is a seasoned professional with extensive experience in customer success and consumer experience. Currently serving as Co-Founder and Vice President of Customer Success at Kindest since 2020, Amy previously held the position of VP of Consumer Experience at Protecht from 2017 to 2020, where the company innovated within the fintech and insurtech sectors. Prior roles include Customer Success Consultant at Protecht, Account Manager and Client Support at MJM Consulting Group, and Customer Sales Representative at Nordstrom. Amy's career commenced at Whitworth University as a Residential Advisor. Holding a Bachelor of Arts in Political Science from Arizona State University and a Bachelor's degree in English from Whitworth University, Amy combines a strong academic background with practical expertise in customer engagement strategies.
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