We want to have the best people and create the best products. In our quest to deliver the best shopping experience for our clients’ customers, we’re not settling for anything less than the best.


In practice, this means:


- We inspire each other by always doing our best


- We care about the success of Kindly


- We strive to be a workplace that can attract the best talent 


- We think strategically and can articulate what we want and don't want


We challenge convention, dare to stand out, never stop learning, and we willingly explore the unknown.


In practice, this means:

- We strive to never stop evolving

- We contribute outside of our main expertise and job description

- We seek to understand our strategy, industry, and customers 

- We’re not afraid of taking big bets, or getting them wrong

We believe in a bigger vision, and that’s why we all work hard to contribute to something bigger than each one of us to keep our customers happy.

In practice, this means:

- We have no ego when searching for the best ideas

- We make the time to help our colleagues

- We seek what is best for Kindly, rather than what’s best for ourselves or our team

- We’re stronger together – when we’re working well across functions, we’re unstoppable

We believe there’s a lot of fun to be had in problem solving. That’s why we make sure the job gets done, and that we create a fun and friendly atmosphere doing it.

In practice, this means:

- We make sure all interactions with Kindly are enjoyable

- We celebrate our wins 

- We believe that success goes hand in hand with enjoying your work

- We’re a playful company. We always have been, and we never take ourselves too seriously

Kindly is one of Europe’s leading chatbot providers specializing in the development of artificial intelligence and automation solutions for customer service and communication. The company offers a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. Among its customers are Blocket, Filmstaden, Norwegian Air, Lindex, Voi, Hertz, Comviq, Jotun, and Kahoot.

AI/ML

Technology

Kindly

This department focuses on creating and maintaining software applications through frontend and backend development.

Software Development

This department focuses on driving sales performance and supporting the sales process through strategic planning and operational management.

Sales Operations

This department focuses on ensuring customer satisfaction and engagement by managing relationships and addressing customer needs effectively.

Customer Success

This department focuses on managing and expanding relationships with enterprise clients to drive revenue growth.

Sales Department

Leadership Team

This department oversees organizational direction and strategic decision-making at the board level.

People (4)

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Other teams

Sales Operations

Customer Success

Sales Department

Leadership Team

Board Governance