Simon Marlow is a Senior Data Support Analyst at Kinetic, where they provide 1st, 2nd, and 3rd line technical support for universities across the UK. Prior to this role, Simon served as a Lead Designer at a digital design agency and was a Digital Application Support Analyst at AkzoNobel, where they managed global app distribution and created training documentation for representatives in 48 countries. Simon's extensive background also includes a 23-year military career in the Royal Air Force, achieving the rank of Sergeant and earning six military medals. They hold a degree in Computing Sciences from The Open University.