Simon Haddrill

Simon Haddrill has extensive experience in IT service management, having held various leadership roles across multiple organizations. Simon served as Service Manager for Vodafone, overseeing the performance and compliance of IT service providers. Previous positions at Gen-i included Incident Manager and ICT Operations Manager, where Simon managed IT operations and incident management for significant clients like CBA Bank. At ANZ, roles encompassed Service Desk Manager and Implementation Manager, focusing on resolving IT incidents and managing support teams. Most recently, Simon contributed to Kinetic IT, working with Qantas and the Department of Defence in service integration and operational improvement, particularly in Problem Management and Major Incident Management.