Matthew Hinterlong

Matthew Hinterlong is a seasoned IT professional with extensive experience in technical support and network management. Currently serving as Help Desk Manager at Kinetik since April 2022, Matthew utilizes a strong background from previous roles at Apache Corporation as IT Analyst II, IT Analyst I, and IT Customer Support Analyst, where contributions included enhancing customer self-service through knowledge base articles. Prior experience as a Network Technician at Comal Independent School District involved troubleshooting and managing network devices, while earlier positions at the University of Texas and Interface Computer Communications included various IT support and installation responsibilities. Matthew's career began in creative roles, including Graphic Designer/Video Specialist at Alchemy Systems L.P. and Motion Capture Specialist at Locomotion Studios Ltd. Matthew holds a Bachelor of Fine Arts in Communication Design from Texas State University and a certification in PC Technician from Austin Community College.