Keith Mabry is an experienced customer service and telecommunications professional with a diverse background in service delivery and technical consulting. Currently serving as a Customer Service Specialist III for King County, WA since October 2019, Mabry previously held the position of Senior Telecommunications Analyst at the same organization from January 2015 to January 2019. Career highlights include extensive roles in various telecommunications companies such as CenturyLink Communications and QWEST COMMUNICATIONS CORP, where responsibilities encompassed coordinating complex service orders, analyzing technical data, and facilitating high-capacity service installations for Fortune 500 and Federal agency clients. Mabry also started his career working at US West Communications and Morgan Guaranty Trust, focusing on customer service and shareholder relations. Educational qualifications include a Bachelor of Arts in Business Administration and Management from Rutgers University and a Master of Arts in Linguistics from the University of Washington.
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