Margaret B.

Margaret B. is the IT Division Director at King County Elections, where they emphasize strategic IT leadership and customer advocacy. Previously, Margaret served as the Customer Relationship and Service Management Director at PCCS, significantly improving customer satisfaction and operational processes. Their extensive career includes roles at Boeing and T-Mobile, where they established IT organizations, managed complex service improvement initiatives, and drove significant cost savings. Margaret has a BA from Principia College and certifications in ITIL Foundations.