Michael Morini

Michael Morini is an experienced professional currently serving as a People Experience Partner at King Living since July 2023, focusing on enhancing employee onboarding experiences and aligning them with company values. With a robust background in customer service and contact centre management, prior roles include Enablement & Quality Manager at King Living, Contact Centre Manager at New Horizons Enterprises Limited, and Excellence Centre Manager at Telstra Health. Additional positions held range from Senior Customer Service Lead at Cabcharge Australia Limited to Client Services & E-Commerce Operations Manager at Louis Vuitton. Michael's educational credentials include a Certificate IV in Contact Centre Management from the Customer Service Institute of Australia and a Higher School Certificate from St. Aloysius' College, Milsons Point.